Last Updated August 25, 2025
This Privacy Policy explains how JOPDF (“we,” “us,” or “our”) collects, stores, uses, and shares (“processes”) your personal information when you access or use our services (“Services”), including but not limited to:
- Visiting our website at https://www.jopdf.com/ or any other website operated by us that links to this Policy;
- Downloading and using our application(s) or any other application we make available that links to this Policy.
If you have any questions about this Policy, our privacy practices, or if you wish to exercise your rights regarding your personal data, please contact us at [email protected].
1. Information We Collect
When you visit, use, or interact with our Services, we may collect and process certain personal data depending on:
- How you engage with the Services;
- The choices you make;
- The features you use.
We may also receive information about you from third parties, in accordance with applicable laws.
1.1 Personal Data You Provide to Us
- Feedback Information. This includes feedback you provide in connection with complaints, inquiries, or communications with our customer support team. We aim to respond promptly to help resolve any issues. Refusal to provide such feedback will not affect your ability to use our Services.
- Other Voluntary Information. Any other data you choose to provide to us voluntarily.
1.2 Personal Data Automatically Collected or Generated
- Usage Data. Information about your use of the Services, which may reveal your preferences, interests, or usage patterns. This may include click activity, browsing behavior, and editing activity, as well as the time and frequency of such use. We collect usage data through cookies and similar technologies.
- Device and Network Data. Technical information related to the device or browser you use to access the Services, which may include device identifiers (such as IMEI and OAID), device ID, model, operating system, language settings, network connectivity status, and IP address.
1.3 Prohibited Data
To protect your privacy, we do not collect or process the following types of information, unless expressly required or permitted under applicable laws or specified in individual privacy policies:
- Personal health information;
- Government-issued identification numbers;
- Personal financial information or account numbers;
- Genetic or biometric data, including facial images.
2. How We Process Your Information
We process personal data lawfully, reliably, and transparently to provide our Services. Processing purposes include:
- Provision of Services: To provide, operate, and maintain the Services you request.
- Service Communications: To communicate non-marketing purposes, such as service updates, administrative notices, alerts, and push notifications.
- Marketing Communications: To deliver promotional or marketing communications where you have consented or subscribed, subject to applicable law.
- Security and Compliance: To detect, prevent, and investigate abnormal activities, fraud, or misuse, and to ensure the stability, integrity, and security of our Services.
- Enforcement: To investigate violations of our Terms of Use and protect our legal rights and interests.
- Service Improvement: To analyze usage patterns and engagement to enhance functionality, performance, and user experience.
- User Support: To respond to inquiries, complaints, feedback, or requests for assistance.
3. Legal Bases for Processing Your Personal Data
We process personal data only where permitted by law. The legal basis depends on the type of data and context:
- Contractual Necessity: Where the processing of your personal data is required in order to enter into, perform, or fulfill our contractual obligations with you.
- Consent: Where you have provided your explicit consent for us to process your personal data for specific purposes. You may withdraw your consent at any time, subject to applicable law.
- Legitimate Interests: Processing necessary for our legitimate business interests, including providing and improving Services, preventing misuse, and protecting legal rights.
- Legal Obligations: Where processing is necessary for us to comply with applicable laws, regulations, or other legal requirements.
4. How We Share Your Personal Data
We share personal data only for lawful, necessary, and specific purposes to provide our Services. Partners and service providers are required, under binding agreements, to retain personal data only as needed and implement appropriate security measures.
5. Use of Cookies and Other Tracking Technologies
We use cookies and other similar tracking technologies to collect and process information about your interactions with our Services to improve performance, security, and personalization.
Use include:
- Service Functionality: Enable essential features, maintain account security, prevent errors, and ensure proper functioning of our Services.
- User Experience: Remember preferences and settings to enhance your overall experience while using our Services.
- Analytics: Analyze interact and trends to improve content, features, and functionality.
- Advertising: Deliver targeted advertisements and relevant communications, such as abandoned cart reminders, based on your preferences.
Third-Party Tracking:
We may allow third-party service providers to place cookies and other tracking technologies on our Services for analytics, marketing, and advertising purposes. They may collect information about your activity on our Services and other websites to deliver personalized content or advertisements.
6. How Long We Keep Your Information
We only keep your personal data for as long as it is needed to fulfill the purposes for which it was collected. Once you deactivate your account, request deletion, or once the retention period expires, we will delete your personal data or anonymize it, unless an exception applies.
We may retain your data longer if:
- We are required to comply with applicable laws and legal obligations.
- It is necessary for financial record, audits, dispute resolution, or other legitimate business needs.
Retention decisions consider:
- The type of personal data and the purpose for which it was collected.
- How and for how long you use our Services.
- Legal obligations and legitimate business interests.
7. Your Privacy Rights
To the extent provided for by local law and subject to applicable exceptions, you may have the following rights:
- Know: Ask if we are collecting or using your personal data.
- Access: Right to access your personal data.
- Correct: Fix or update inaccurate information about you.
- Delete: Request the deletion of your personal data.
- Copy: Request a copy of the personal data you shared with us.
- Fair Treatment: Be protected from discrimination for exercising your privacy rights.
- Opt Out: Choose not to have your personal data used for targeted advertising, or involved in certain automated decision-making (“profiling”) that could significantly affect you.
8. Third-Party Services
Our Services may include features or integrations from third parties. If you use these services, we may share information (e.g., text, images) so they can function properly.
Third-party services are not owned or controlled by JOPDF and operate under their own privacy policies. Please review their privacy notices and settings or contact the provider if you have questions.
9. Updates to This Policy
This Policy may be change from time to time. We recommend reviewing this page regularly to stay informed of any changes. If we make material updates, we will notify you in advance, when required, through appropriate methods such as pop-ups, push notifications, or other communication channels, depending on the nature of the change.
10. Contact Us
If you have any questions about your data rights or the way we process your personal data, please contact us at [email protected].
